Kokoro Type

Japanese commercial disclosure

This page provides disclosures under Japan's Specified Commercial Transactions Act for distance selling. The seller operates as an individual business; the seller's name, address and telephone number will be disclosed without delay upon request under the Act.

Operation outside Japan

This site is provided by an individual operator based outside Japan. Please take the following into account:

  • Contact:Support is handled by email in Japanese. Time-zone differences may delay replies until the next business day or later.
  • Telephone support: Not available. Please contact the email address above.
  • Products: Digital content only. There is no shipping, customs clearance, customs duty or import tax.
  • Consumption tax and taxation: The operator has no office in Japan. Displayed prices do not include Japanese consumption tax. Tax treatment follows the laws where the operator is located.
  • Refunds and disputes: Refund availability follows the Returns and cancellations section. Governing law and jurisdiction are defined in the Terms of use.
  • Payments: PayPal processes payments. This site does not retain or store your card information.
SellerDisclosed without delay upon request
Responsible operatorDisclosed without delay upon request
AddressDisclosed without delay upon request
Located outside Japan. Address disclosed upon request.
Telephone numberDisclosed without delay upon request
The telephone number is outside Japan. Please contact us by email.
Contact email[email protected]
Support availabilityEmail inquiries are accepted at any time. As this site operates outside Japan, replies normally arrive within two business days.
PriceThe amount shown on each product page
Additional costsYou are responsible for internet and communication costs. Browsing the site and taking the test are free.
Payment methodsPayPal (card checkout without an account may be available; availability is determined by PayPal)
Payment timingAt checkout. One payment, no recurring charges.
DeliveryThe detailed report is displayed immediately after successful payment. As digital content, it is not shipped.
Returns and cancellationsDigital content cannot be returned or cancelled after delivery (once the report is displayed). For duplicate payments, payment errors or problems displaying the content, contact us above. Each case is reviewed individually.
System requirementsWe recommend a current version of Chrome, Safari, Edge or Firefox. Reports are displayed in your browser.
Purchase quantityNo limit

How to request seller disclosures

To request the seller's name, responsible operator, address or telephone number, email the contact address above with the subject “Disclosure request under the Specified Commercial Transactions Act”. After verification, we will disclose the information without delay, normally within about one week.